Privacy Policy

At the website accessible through the URL https://uk-sales-proposals-and-presentations-translation-services.rapidvoice.net, often referred to as uk-sales-proposals-and-presentations-translation-services (‘the Company’ or ‘we’), protecting your privacy and ensuring the protection of your data is a top priority. This Privacy Policy provides detailed information on how we handle personal data in accordance with various privacy laws, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.

This policy is designed to cover all aspects of our service, including our website, applications, services, and products. It’s important to be aware that this policy does not apply to third-party platforms, applications, products, or services that may be accessed via links on our platform; each of these entities will have its own privacy policy in place.

Our processing activities involve interactions with users when they:

  • Utilize our applications and services as authorized users
  • Navigate through our websites linked to this Privacy Statement
  • Engage with communications from us, such as newsletters, emails, phone calls, or SMS/text messages

We collect a range of personal data in various ways, including:

  • Account information you provide when setting up an account
  • Payment details necessary for transactions
  • Financial records related to your interactions with our services
  • Purchase histories to improve service and user experience
  • Mobile device identifiers for app functionality and analytics
  • Location data where needed for service provision or enhanced features
  • Feedback you provide us, either directly or through interactions within our platforms
  • Social media information if linked to our services
  • Details about the products you use or inquire about

This data collection can occur via user input, system interactions, and through automated technologies we employ. Additionally, third parties who have a lawful basis for sharing your personal data with us may provide us with such information, which you should review according to their privacy policies.

We also make use of cookies on our website to enhance user experience and gather analytics. These cookies can be categorized as Strictly Necessary, Preference, or Analytics, each serving a specific purpose for the functioning and optimization of our site. Users have the option to manage their cookie preferences through our dedicated Cookie Manager tool.

We adhere to data retention principles, keeping your personal data only as long as necessary to fulfill our purposes and as required by applicable laws. Once we no longer need your data for the purposes it was collected or once the legal requirement has been met, we will either delete or anonymize it.

To safeguard your personal data, we implement robust organizational measures and security practices. This includes securing communication channels with encryption and selecting secure third-party processors to handle your data.

Our commitment extends to protecting the privacy of children under 18 years of age. We do not knowingly solicit or collect personal data from children in this age group without obtaining verifiable parental consent.

You have a number of rights under various privacy laws depending on your jurisdiction, which may include:

  • Accessing and receiving a copy of the personal data we hold about you
  • Requesting the correction of any inaccurate or incomplete personal data
  • Asking us to erase or restrict your personal data, or to port it to another service provider
  • Objecting to our processing of your personal data under certain circumstances
  • Withdrawing consent at any time where you have previously given your consent for processing
  • Filing an appeal or complaint regarding our handling of your personal data

To exercise these rights or for any inquiries, unsubscribe requests, or other data-related matters, please reach out to our dedicated privacy team via email at contact@uk-sales-proposals-and-presentations-translation-services.rapidvoice.net or through written correspondence to the address provided on our website.

We reserve the right to update this Privacy Policy from time to time to reflect changes in our data handling practices or as required by law. Any changes will be posted on our website for your review and acknowledgment.